When you own a business or operate a service, it can be difficult to ensure that you’re making the right choices. Given that every decision you make can have a serious impact on both your short and long-term profitability, it’s important to make sure you get it right the first time. When it comes to handling communication with your business, you’ll have a variety of choices for different types of services.
Your email, phone line, and social media pages should all be simple for customers to access and use, and you should be able to respond promptly to any inquiries or requests. When it comes to your landline, there are a number of options for handling inbound calls. If you’re setting up a phone line for your company, read on to learn more about what a 1300 number is and whether or not it’s a great option for you.
What is a 1300 number?
Functionally, 1300 numbers is similar to an 1800 number, in that it provides all the same features and benefits of an 1800 number. The primary difference between the two is the cost of the call to the business owner or account holder. An 1800 number, the call is free of charge if you’re calling from an Australian phone line. When using a 1300 number, the caller is charged for the cost of a local call, whereas the business is charged a lower rate.
Many services can route your inbound calls from 1300 and 1800 numbers to your mobile phone, which can make working from home simpler. In general, having a landline with a phone number that you can advertise easily is essential for any business. Which type of phone number and what type of service is best for you depends heavily on the type of business you run and the cost of service in your area. It’s also a good idea to keep in mind the communication preferences of your target demographic.
What are the advantages of using a 1300 number?
You might be wondering why a business would choose a 1300 number instead of an 1800 number. A 1300 number is often less expensive for businesses to operate, given that the costs for each call are split between the account holder and the call. Splitting the costs of the call can be beneficial, especially for non-profits and businesses without significant liquidity. The cost of obtaining a 1300 number can also be lower than the cost of an 1800 number, though how much of a difference can depend on the competition between carriers in your local area.
Another idea for businesses is to use phone words instead of just providing a phone number. Phone words offer the ability to use a number that forms a specific word instead of a traditional 9-digit phone number. This can improve your brand recognition, increase the number of inbound calls you receive, and make it easy for customers to remember how to contact you.
It’s not easy to build a business, and it can be intimidating to think about the impact all of your individual decisions can have on your long-term success. Even the decision to use a 1300 or 1800 phone number can have meaningful effects on your ability to make a profit. While 1800 numbers are commonly used, there are real advantages to using a 1300 number, especially for business owners and those who operate non-profits. Splitting the cost of the call by using a 1300 number reduces the expense to a business owner, in addition to the number itself often being cheaper to purchase. No matter what you choose, using a 1300 or 1800 number, especially in combination with phone words, can provide real and significant benefits to any business.
